Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly, including name, email, phone number, property address, and payment information. We also collect service history to provide personalized maintenance recommendations.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, schedule service visits, send maintenance reminders, and generate your Home Health Score and Annual Home Report.
3. Information Sharing
We do not sell your personal information. We share information only with assigned service technicians, payment processors (Stripe), and as required by law.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing through Stripe, and access controls.
5. Cookies
We use cookies to maintain your session and improve your experience. You can control cookie settings through your browser.
6. Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
7. Data Retention
We retain your information for as long as your account is active. Service visit history is retained indefinitely to support your Home Health Log.
8. Children Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes
We may update this Privacy Policy from time to time and will notify you of significant changes by email.
10. Contact Us
For privacy questions, contact us at [email protected] or (323) 835-9753.